Frequently Asked Questions
Installation
How much will it cost to install the transmission?
Get an Estimate using the year/make/model selector and it will give an estimate based on the number of hours it should take, times $95/hour which is the average US repair shop rate. Rates may differ by area and individual repair shop, so it is always best to call at least 2 repair shops from our list if you do not already have a mechanic to install.
I am going to self-install or have a friend do the installation. How does this affect your warranty?
Same 3 year parts, nationwide/transferable warranty applies, just no labor warranty reimbursement coverage is provided when the transmission is not installed at a repair shop.
What fluid type/how much fluid will I need?
We provide synthetic fluid with ALL transmissions.
Shipping
Can I ship to my home, or a home address?
Yes. However, residential delivery is an additional $100 each way ($200 total) for home delivery. Transmissions are delivered by freight trucks (RL Carriers, Fedex Freight, XPO, etc) and it costs more for freight companies to deliver to a home address. We recommend delivering to a commercially-zoned address. Please note that home-based businesses and mechanic shops are still considered residential delivery.
Do you ship to Canada?
We do not ship to or warranty transmissions in Canada at this time.
Do you export transmissions outside the US?
At this time we only ship and warranty within the continential US.
Do you ship to Hawaii, Alaska, Puerto Rico or the Caribbean?
Due to shipping costs and warranty servicing, we only ship to the continental US.
Pickup
Can I pick up a transmission from one of your warehouse locations or the terminal?
No. Our warehouses are contracted fulfillment freight centers and are not set up for customer pickups. We do not ship for pickup at local terminals. We can only ship to a commercial address (free) or residence (has a fee).
Returns
How does core return work?
Place your old transmission (core) in our re-usable container, let us know it’s ready, and we will send a truck to pick it up free, usually within 24-48 hours.
My core was dismantled at a repair shop for inspection–will you accept a core that is taken apart?
Yes, we accept dismantled cores as long as they are complete.
How Street Smart Transmission Works
1. Request An Estimate
Select your vehicle to receive an estimate for both a remanufactured transmission and local installation.
Special Financing available through PayPal Credit.
2. Order Factory Direct & Save
Buy factory direct wholesale and save an average $350 to $1200 vs. buying through shops or dealers. All transmissions come with a 3 year, unlimited mile, parts and labor, nationwide warranty.
3. Free Ship + No Core Charge
*Residential delivery add $200. We do not ship to AK, HI, PR or International.
**Excluding Dodge Diesel 48RE, 65RFE & 68RFE models.
4. Free Core Pickup
Your mechanic installs your new transmission and places your old transmission (core) into our reusable shipping container.
You let us know when your vehicle is done and we'll send a truck to pick up the core free, within 24 hours.
Our Recent Reviews
We let our reviews speak for us.
Wonderful experience beginning to end. Very easy to work with and my transmission showed up right when they said it would.
This was a very fast process. I entered my VIN and there was a quote within 30 seconds. The transmission was shipped to the mechanic very fast. Street Smart was very easy to deal with online and over-the-phone. I was very satisfied.
Great transmission for my 03 Trailblazer, over 190k going for another 190k... Considering another for a Chevy Malibu
Hassle Free Support
Need help choosing the right products for your vehicle? Our team of highly trained experts has the knowledge and passion to help.
Just pick up the phone and give us a ring.
Customer Support
(813) 235-0800
